Terms of Service

Terms of service for TransCraft plugins and license services.

Seller identity

TransCraft plugin licenses are provided by TransCraft (YourTransCraft), Si Chuan Sheng Cheng Du Shi Wu Hou Qu Zhi Da Er Lu 58 Hao 2 Dong 9 Ceng 912 Hao. Support contact: stevenash120@gmail.com.

License scope

A paid license unlocks the purchased TransCraft plugin entitlement for the configured period and device limit. The license is for the buyer or organization named in the order and may not be resold, shared publicly, or used to bypass device limits. AI model usage fees are charged by the user-selected model provider and are not included in the license price.

Payment channels

Website purchases are processed through Paddle (international) or WeChat Pay Native (Chinese). Taxes, VAT/GST, invoice fields, and available payment methods are handled by the payment processor during checkout.

Order fulfillment

After payment is confirmed (via WeChat Pay or Paddle), the website issues a license key automatically and shows it on the order status page. The downloadable plugin package is provided as a ZIP or individual .sdlplugin installers for supported Trados Studio versions.

Human review required

AI suggestions are assistive. Translators, reviewers, and project owners remain responsible for the final translation, QA decisions, and delivery quality.

Compatibility

The current package matrix targets Trados Studio 2019, 2021, 2022, 2024. Install the package matching your Trados Studio major version.

Refunds

Refund handling follows Paddle's refund policy, Paddle Buyer Terms, and applicable law. When a refund is completed, access to the refunded license ends.

Support

For license, installation, or billing questions, contact stevenash120@gmail.com.