Refund Policy

Refund policy for TransCraft Copilot plugin purchases.

Seller and contact

YourTransCraft plugin license purchases are processed by Paddle. For refund or billing questions, contact stevenash120@gmail.com.

Paddle refund policy

Refunds are handled by Paddle according to the Paddle Refund Policy, Paddle Buyer Terms, and applicable law. Paddle Refund Policy: https://www.paddle.com/legal/refund-policy. Paddle Buyer Terms: https://www.paddle.com/legal/buyer-terms.

How to request a refund

To request a refund, visit Paddle Buyer Support at https://paddle.net or email stevenash120@gmail.com with the order email, Paddle transaction id or order number, plan, and license key if available.

Processing method

Refunds are issued by Paddle under the Paddle Refund Policy. Access to a refunded license ends after the refund is completed.

Support contact

For refund, license, installation, or billing questions, contact stevenash120@gmail.com.